OUR STORE IS NOW OPEN!

DELIVERY + COLLECTIONS & RETURNS

Our store in NOW OPEN & operating normal business hours.

DELIVERY OPTIONS DURING COVID:

CLICK & COLLECT: Place your order on our website, you will receive an email when your order is ready for collection. Please note that this service is NOT by default a same-day service, however, our turn around is generally within 24hours. If you need something sooner, see our other options.

FREE LOCAL DELIVERY: Call us on 01622 710000, let us know what you would like to order. We will prepare your order & deliver to the address of your choosing (Within Medway & Maidstone postcodes ONLY).  This option is CASH ONLY for the moment.

CASH ON COLLECTION: For Click & Collect orders, we now have a new CASH ON COLLECTION option in the Chekout for those who do not necessarily want to use a debit/credit card for their order.

 

GENERAL DELIVERY

Orders are dispatched by Royal Mail 1st Class Signed For and should be received within 2-3 working days. Some products which require special order from outside UK may take up to a week.  Click and collect orders will receive notification once the product is available for collection, this is not necessarily a same day service and is dependable upon stock levels within our store.

All products are delivered in discreet packaging.

 

EXTENDED DELIVERY TIMES

Please allow extended delivery time of 5-7 working days for the following Brands:

COCK CAM | COWGIRL | DAME | ELVIE | FANTASY DOLLZ | F-MACHINE | HIGH-ON-LOVE | HUEMAN | LOVENSE | LORA DICARLO | LA GEMMES | MOTOR BUNNY | NOMI TANG | PANTHRA | ROMP | WE-VIBE | WOMANIZER | ZALO

 

RETURNS

Products can be returned directly to our store:

Unit 3 | 2M Trade Park | Beddow Way | Aylesford | Kent | ME20 7BT within 14 days of receipt for a refund or to exchange for a different size or colour. It is essential that all items returned are in their original unopened packaging with all labels and tags still attached and unused. Due to hygiene and security reasons, certain items can’t be returned  unless they are faulty. All goods will be inspected on return.

Any items deemed used or worn will be ineligible for refund or exchange and will be returned to the delivery address via Royal Mail second class postage.

Items which are not eligible for return unless faulty are listed below.

Lingerie & Clothing | Sex Toys | Condoms | Lubricants | Massage oils